SKU:13610799512
Willie's Way
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Description
Willie's WayAuthor: Phillip Van Hooser ISBN: 9781640951440 Publisher: Sound Wisdom Year first published: 03 Sep 2019 Pages: 160 Format: Paperback softback A book unlike any other customer service guide, Willies Way translates Willies common sense wisdom into simple, practical applications. Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making every customer
and Queen Esther
THE PAWNBROKER (1964) A WWII Nazi death camp survivor takes refuge in misery and a bitter condemnation of humanity while managing a Harlem pawnshop subjected to an endless parade of prostitutes
Landcare groups and natural resource management experts
and Cole's closeted boyfriend
Emily and Grazia have been through so much together: widowhood
Harris and his crew limped into a friendly fishing village in the southern Philippines
that his writings demonstrate an enduring commitment to an ideal of violent battle
defence and intelligence personnel
Hsu's writing beats with the naked rhythms of an unsettled human heart
unreliable narration
The Toyota AFL Grand Final
and ignite a cultural firestorm
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