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The Process Matters
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Description
The Process MattersAuthor: Joel Brockner ISBN: 9780691175676 Publisher: Princeton University Press Year first published: 10 Jul 2017 Pages: 336 Format: Paperback softback We do business in a results oriented world. Our focus on growth is laudable for its clarity, but one of its downsides is that firms can lose sight of the process: how business gets done and the individuals or employees through whom results are achieved. This leads to compromised decisions and unethical
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